Emotions are a fundamental part of every person, and the success of your team requires these emotions to be managed correctly. Team members need to be encouraged to understand their emotions and learn how to use them correctly. Some team members may have the view that there is no place for emotions in a team, but emotions will always play a role and must be managed and utilized effectively. Each team member’s make up, which includes emotions and the ability to manage them, emotional intelligence and communication skills are all a part of whether or not a team is successful.
As a team leader, you also need to be aware of your own emotions and be able to manage them correctly. If, for example, your team has an important deadline that they are in danger of missing; the way you handle the situation emotionally can have a significant effect on the outcome. How you approach the situation will depend on your natural tendencies as well as your level of professionalism. You can either call a team meeting to explain the ramifications of missing the deadline, or you may take the more volatile route and yell at everyone and tell them to get to work. Deciding the best approach can be done by weighing up the pros and cons of each and considering which would result in the most positive outcome. Do not rely only on how you feel, but what makes logical sense.
The Role of Emotional Intelligence in Your Team
The Emotional Intelligence of your team members plays a vital role within the team dynamics. How the team members feel about themselves, interact with others and handle conflict is directly related to the quality of their contributions to the team. Emotional Intelligence includes the development of both social and personal proficiency.
- Empathy – Being aware of others’ feelings and exhibiting compassion.
- Intuition – An inner sense of the feelings of others.
- Political Acumen – Ability to communicate, strong influence and leadership skills, and conflict-resolution skills.
- Self-Awareness – Understanding one’s own emotions. The ability to assess one’s self as well as display confidence.
- Self-Regulation – Managing one’s emotions. Maintaining trustworthiness and flexibility.
- Motivation – Being optimistic about situations. Having the drive to take initiative and commit until completion.
There will not always be agreement on all matters relating to the team. You can expect disagreement to take place within the team from time to time. This need not be a negative experience, but positives can be gained if the disagreement is constructive. To disagree constructively means to do so in a positive productive manner. You are not disagreeing for the sake of disagreeing or to get your point across. Disagreement should also not be negative or destructive of other team members’ thoughts. Constructive disagreement is acknowledging and confirming someone else’s ideas before presenting your own.