Performance goals require strategic action. To be effective, these goals should not just be handed down to the team. It is important to include the team members in the goal setting process and encourage them to meet their individual performance goals. This will improve individual and team performance.
A strategic plan determines where the team, where they want to be, and how they will get there. It should embrace the values of the organization and align with the following company information. The organization must create a strategic plan before creating performance goals.
Company Strategic Plan:
Team performance goals need to consider the company’s strategic plan. Individual performance goals must be SMART goals that include strategies and actions for the team members to take.
Example Goal: Stay informed about innovations in the industry, it can help improve productivity by 10 percent this year.
Examples of Actions:
- Attend training classes
- Meet with a mentor
- Communicate consistently
A job analysis determines what is required to do a specific job. It will help determine which skills and attributes a team member needs to complete a job successfully. A job analysis will help determine who to hire, how to train, and what compensation a job should receive. Job analyses are instrumental in determining performance. Research a position to determine the following information:
- Tools or systems used
- Reporting requirements
- Necessary certification
Performance goals need to be SMART goals. They need to address behavior, competency, and results. Remember to involve the team members in their performance goals.
Examples of Goals:
- Behavior: Team members have complained about distance. Communicate with employees in person every week, rather than just sending emails.
- Competency: New equipment is being installed. Perform all the training within three weeks.
- Results: Sales are down. Increase sales by 5 percent this quarter.
Performance is related to motivation. Motivation is the job of every team leader. There is not a single method for motivating team members. People have different personal motives, and team leaders must meet the needs of individuals.
- Lead by example: Motivate yourself before you can motivate others.
- Meet with individuals: Communicate with team members directly to find out what motivates them.
- Reward employees: Find motivating rewards for individuals.
- Delegate: Do not micromanage team members.
- Inform: Inform team members about how they are making a difference in the team.
- Celebrate: Pay attention to achievements and celebrate with the team.