Privacy Policy

TBAE understands that interacting with websites involves a great deal of trust on your part. We respect your trust in us and we are committed to ensuring the security and confidentiality of the personally identifiable information you provide us.

By visiting the website of TBAE, you are accepting and consenting to the practices described in this Statement.

What Information do we collect and how do we collect it?
TBAE collects personally identifiable information about you that you specifically and voluntarily provide. The information we collect from you allows us to personalise and improve our service to you. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display personalisation content, customer reviews and recommend services that might be of interest to you. We also use this information to improve our site, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Information provided by you
We will only collect personally identifiable information that you choose to provide. You can choose not to provide certain information. Where possible, we will enable you to select how we will use this information. You may choose to provide us with personally identifiable information if, for example, you: contact us with an enquiry; fill out a survey or other form with your personally identifiable information included; or, request us to provide you with information.

Automatically received information
Every computer connected to the Internet is given a domain name and a set of numbers, that serve as that computer's Internet Protocol ('IP'). When a visitor requests a page from any Web Site within our network, our Web servers automatically recognize that visitor's domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our Site. We use this information to examine our traffic in aggregate, and for security purposes and to investigate misuse of the network, its users, or to cooperate with law enforcement.
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use 'cookies' and we obtain certain types of information when your Web browser accesses TBAE. By recognising you, we can provide you with a personalised experience.

What are cookies?
From time to time, we may send a cookie to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie can't read data off your hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of our network of Web Sites you have visited or customized, so the next time you visit, those pages may be readily accessible. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.

Information from third party sources
We might receive information about you from other sources and add it to our account information.

Will we disclose the information we receive to third parties?
Information about our customers is important to us and we do not sell it to others. We share customer information only as described below and our subsidiaries.

Service providers
Information is only provided to third parties that provide services or functions on our behalf. These service providers require information about you and your business, in order to provide you with the best possible service.

Promotions, marketing, e-newsletters
We may use information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our websites. We may also use your personally identifiable information in order to communicate with you about our products and services and those of our subsidiaries, affiliates, and parent companies and any of their related businesses. You will be able to choose whether or not to receive such communications when you first provide personally identifiable information to us. We may also share non-personally identifiable information with others, such as advertisers, in aggregate anonymous form, which means that the information will not contain any personally identifiable information about you.
We will not arrange for selected organisations to send you promotional and marketing information without your permission. In the event you give your permission please note that such organisations are carefully selected and will be bound by the terms of this statement.

Photographs, testimonials, case studies and other
Information you post on or through the public areas of the site is generally accessible to, and may be collected and used by, others and may result in contact from others. Users of the site are encouraged to exercise caution when providing personally identifiable information about themselves in public areas of this site.

Sale and transfer
In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.

Legal obligations
We may be required by law to disclose information you have provided in the good-faith belief that such action is required by law or to comply with legal process served on us or to protect and defend our rights or property and our interests or the interests of our customers or users of the site or the public.

Is your information secure?
We are committed to providing you with a secure environment during storage and transmission of your personally identifiable information.
We have created appropriate physical, electronic and procedural safeguards to collect, store and disclose your personally identifiable information. Although we use the most technologically advanced security systems available, our security providers cannot guarantee against unauthorised access by third parties.

Changes to this statement
This statement will change in accordance with the constantly changing face of our business. Such changes will be posted on this page and it is recommended that you should check our website regularly to confirm what information we collect, how we use it, and under what circumstances we disclose it.

Google Analytics
Please note that this site uses Google Analytics to monitor website activity.  For more information on how Google collects and processes data please see How Google Uses Data When You Use Partner Sites Or Apps.