“If you find a good solution and become attached to it, the solution may become your next problem.” – Robert Anthony
The Random House Unabridged Dictionary includes several definitions for the word “problem.” The definitions that we are most concerned with while learning about the creative problem solving process are
- “Any question or matter involving doubt, uncertainty, or difficulty,” and
- “A question proposed for solution or discussion.”
A problem can be defined as a scenario in which the current situation does not match the desired situation, or anytime actual performance does not match expectations. Other labels for a problem include challenges or opportunities, or any situation or circumstance for which there is room for improvement.
What is Creative Problem Solving?
Creative problem solving is a structured approach to finding and implementing solutions. The creative problem solving process involves creativity. The problem solvers come up with solutions that are innovative, rather than obtaining help to learn the answers or implementing standard procedures.
The creative problem solving process is at work anytime a team identify solutions that have value or that somehow improve a situation for someone.
What are the Steps in the Creative Solving Process?
The Creative Problem Solving Process uses six major steps to implement solutions to almost any kind of problem. The steps are:
- Information Gathering, or understanding more about the problem before proceeding
- Problem Definition, or making sure you understand the correct problem before proceeding
- Generating Possible Solutions using various tools
- Analyzing Possible Solutions, or determining the effectiveness of possible solutions before proceeding
- Selecting the Best Solution(s)
- Planning the Next Course of Action (Next Steps), or implementing the solution(s)