Tag: Reviews

Evaluating Performance in Your Team

Evaluating Performance in Your Team

A Performance Management system is only as good as its evaluation process. It is not enough to implement an effective program that covers all the basics, but you must be able to measure its success via assessments and performance reviews. This will in turn allow you to see where modifications need to take place.

Assessments

There are a variety of assessments that can be utilized to determine skill, knowledge, and ability. These assessments can be administered when the individual is a prospective team member or an actual team member.

Types of Assessments

Pre-Screening: A Pre-Screening Assessment can be used to find out information on a prospective team member’s skills and knowledge before committing to hire them and this can save the team costly mistakes down the road.

360-Degree Review: As its name implies, this type of assessment takes a comprehensive look at a team member with regard to their work performance. This information can be attained by involving a diverse pool of individuals, with varying levels of interaction with the team member (e.g. supervisor, peers, clients, etc.)

Knowledge: This type of assessment generally takes on a questionnaire format. It allows the team leader to ask specific questions on topics relating to the business, usually in the form of multiple choice questions.

Performance Reviews

While each company has its own ideas of what a performance review should include, here are steps that should be taken with regard to all performance reviews:

  • Preparation: Both the team leader and team member must be adequately groomed for the review. This may involve reviewing any notes, engaging in a one-on-one discussion with the team member beforehand or simply making the team member aware of the review in advance.
  • Prioritize the meeting: To show the team member that this review is a top priority, there should be a formal agenda that is adhered to. There should also be as few interruptions as possible.
  • Encourage positivity: When speaking to the team member, invoke positive responses by communicating in a positive manner.
  • Clarity: Be sure the purpose of the meeting is clear from the beginning.
  • Expectations: Review the job description, why it is needed, and the standards of performance.
  • Explain team member’s performance: Discuss the team member’s actual performance, whether it fell below, met or exceeded expectations. Give specific examples.
  • Team Member feedback: Allow the team member to express their concerns or suggestions.
  • Goal-setting: Discuss goals for areas that require improvement. If there are no “areas for improvement”, create goals to enhance the knowledge and skills of the team member for personal development as well as bettering the team as a whole.
  • Follow-up: Determine the appropriate method and or time for follow-up.
  • Closing: The meeting should end positively. Review the contributions the team member is making to the team. Inform the team member that you are willing to help in any way necessary.

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Why Reviewing is an Important Part of Team Building Activities

Reviewing the Team Building Activity

Reviewing is an important part of any team building activity or learning program. It is a point in the activity session where you can connect the dots, confirm the learning with the team and consolidate any information that they may have taken on board during the team building activity.

There can be many positive results from reviewing during a team building activity, including highlighting any learning points for the team to take on board for the remainder of the session and setting progressive goals for the team.

Related: Effective Team Building Activities

Reviewing Energizes the Team Building Activity

The more fun someone is having then the more they will learn from it. Reviews allow participants to holistically look back on the team building activity and offer a dynamic approach to learning – whereby learning can be made obvious through fun and stimulating methods.

Reviewing Enriches the Team Building Experience

Reviewing can encourage people to notice more about themselves, others and their surroundings. By team members, valuing their experiences more, they will increase in confidence and build a better rapport with others. By knowing a review is coming up, participants may also start anticipating the review and think about the team building activity and any other potential review material.

Reviewing Help Teams Make Sense of the Team Building Activity

Reviewing takes participants beyond their normal responses and helps make sense of their experiences. It may also introduce a fresh perspective, or provide the opportunity for team members to talk things through and be listened to. During the activity, participants may experience – fear, anxiety, exhaustion, peace, solitude, camaraderie, pain, anger, alienation, sadness, frustration and joy. Each team member may encounter a very different experience from each other or at different times during one activity or challenge. It is important that reviews can support these ranges.

Reviewing Helps the Team to Make Connections

Team building activity reviews help team members make the connections between the team building activity and everyday life (transfer of learning). It encourages them to think about the wider significance of the activity and by comparing experiences with others, they can reflect back in such a way to enhance the programme and what can be learned. It makes learning obvious and helps them understand the purpose of the session (especially in training specific to job role).

Reviewing Helps to Develop Learning Skills

Reviews enhances the team member’s ability to learn from individual or group experiences and therefore take more responsibility for own learning and development.

Reviewing Assists in Goal Setting

Sometimes it is important to set goals to help transfer or apply what has been learnt to future application, e.g. time management and how this can be applied to workplace schedules. The outcome of reviews may be goals for the task, session or the workplace. This can provide focus and a starting point for future reviews.

Related: Goal Setting Outcome Based Team Building Activities

 

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