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Emotional Intelligence is the ability of individuals to identify, assess and control the emotions of others, groups and themselves. It describes the ability to understand the feeling of others as well as one’s own feelings and includes the ability to understand how these emotions influences motivation and behavior.
The concepts of Emotional Intelligence have been around since the 1900’s, but the term was first introduced in 1985. There has been a growing recognition by professional of the importance of emotional intelligence in the workplace, and there has been much research on the topic. Peter Salovey and John D. Mayer has been the leading researchers on the subject since 1990. They define Emotional Intelligence as the ability to monitor one’s own feelings and emotions, to discriminate among these emotions and to use this information to control one’s thoughts and actions.
In TBAE’s Emotional Intelligence course, participants will learn more about the various aspects of Emotional Intelligence such as Self-Management, Self Awareness, Self-Regulation, Self-Motivation and Empathy. Other subjects covered in the course include Four Skills in Emotional Intelligence, Verbal Communication Skills, Non-Verbal Communication Skills, Social Management and Responsibility, Tools to Regulate Your Emotions, Gaining Control and Business Practices.
For a virtual team building option of this course see our Online Soft Skills Workshops for Teams.
Emotional Intelligence Online Training Course for Individuals