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Interpersonal skills commonly refer to the skills a person uses when interacting with others. These skills include communication, persuasion, active listening, delegation, problem solving, decision making, stress management and leadership. Interpersonal skills in business is measured by the extent to which a person operates successfully within an organization through social interactions.
Interpersonal skills are often referred to as people skills and include a person’s confidence and ability to listen and understand. People with strong interpersonal skills are perceived as calm, confident and charismatic. They are usually successful in their personal and professional lives. Interpersonal skills can be developed by learning and practicing them.
In TBAE’s Interpersonal Skills Course, participants are taught to identify ways of creating a powerful introduction, remembering names and managing tricky situations. This course will help improve the communications skills and negotiation techniques of the participants. Participants will be given skills needed in starting conversations, moving a conversation along and progressing to higher levels of conversation.
Subjects covered in the Interpersonal Skills Course include verbal communication skills, non-verbal communication skills, making small talk, moving the conversation along, remembering names, influencing skills, bringing people to your side, sharing your opinion, negotiation basics and making an impact.
For a virtual team building option of this course see our Online Soft Skills Workshops for Teams.
Interpersonal Skills Training Course for Individuals