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Measuring Results from Training Course
Training is important in any business, organization or company, but just how do we know that the training has effective results? Some are easier to measure such as time management or sales training, but others are more difficult, such as leadership or communication training. One of the most well-known approaches to measuring training effectiveness is Kirkpatrick’s Four-Level Training evaluation model. This model can help objectively analyze the effectiveness and results of training programs and identify ways to improve them for the future. One of the key challenges is quantifying soft data. For instance, how do you put a numerical measure on a new process’s ease of use? How do you measure changes in attitude? Work habit? Effectiveness of communication?
The Measuring Results from Training Course will teach you various ways of evaluating and demonstrating your training progress. The course will also look at Kolb's learning cycle and learning styles in addition to Kirkpatrick's levels of evaluation. Become acquainted with various types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals. Also understand when to use these tools. You will be able to perform a needs assessment and how to link your learning goals to evaluation. The course will also provide you with the tools to write an evaluation plan and calculate the costs, benefits and return on training.